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Login experience

Purpose

This article explains how to configure login devices, user interface QR codes, using the Business Suite. With these options, you can customize how members interact with your hardware and personalize the visual environment to match your gym's branding. These configurations apply globally across all your connected EGYM machines. It is recommend to finalize these settings before your machines go live to ensure a consistent, branded experience for your members from day one.

Prerequisites

Ensure you meet the following prerequisites before attempting to change configurations:

  • You need access to the Business Suite at http://business-suite.egym.com.

  • You must have admin permission.

  • Near-field communication (NFC) phone login must be enabled for your location by your Customer Success Manager before it appears as a selectable option.

  • Phone login requires built-in hardware compatibility.

How to navigate to EGYM settings

  1. Go to EGYM Business Suite.

  2. If you have multiple facilities, make sure the correct one is selected from the drop-down menu.

Set up login devices

The Login experience section lets you choose which devices members members can use to access your EGYM machines.

Business_Suite_EGYM_Settings.jpg

Available options

  • Phone: Members tap their phone (using NFC) on the machine to log in.

  • Wristband: Members tap their RFID wristband on the machine to log in.

  • Card: Members tap their RFID card on the machine to log in.

Business_Suite_Login_Devices.jpg

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Select at least one login device at all times. You can select multiple login devices. The system keeps the Save changes button disabled until you make an eligible change. Find NFC information in the reference box continuously displayed on this page.

Configure the machine QR code

The Login experience section also controls the QR code displayed on EGYM machine login screens. This code can direct members to your gym's standalone app or guide them through the phone login (NFC) setup.

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If you would like to configure a QR code, an RFID device must be enabled.

  1. From EGYM Settings, navigate to the Login experience section.

  2. Under QR code, select the option that fits your facility.

  3. If choosing QR code, enter your destination URL in the provided field.

  4. Select Save. Confirm the changes in the pop-up confirmation.

If a member has already configured phone login, scanning the QR code will instantly open the NFC feature inside your gym's app. For more information see Add gym pass to your digital wallet

Huomaa

The system checks that custom URLs match a valid web format; it does not verify whether the destination link is live or active.