Member engagement
This page contains settings to help motivate your members by making engagement fun with challenges, member rewards, and more.
Challenges are a motivational feature for members who thrive on accountability and diversity. We recommend keeping your challenges fresh, diverse, and having multiple live options for users to participate in.
On this page, you can create and manage challenges specific to your gym.
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Click to create a new one.
Click or to turn challenges off or on.
Use the icons at the bottom of a challenge to view more details and make changes.
Challenge templates are pre-built EGYM templates for quickly launching new challenges.
On this page, you can utilize these templates when you need ideas for your gym.
Notat
Only EGYM administrators can add or delete challenge templates.
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Click to create a new template from scratch.
On a challenge template, click the Create from a template icon to create a new challenge based on that template. Use the other icons to view more details and make changes.
Rewards are a member incentive feature for the Member App that lets you control which activities earn points and the number of points they earn.
On this page, you can:
view the cost per point.
create new custom earning rules for different activities.
use the upload events feature to give points to a large group of users at once.
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Click to create a new reward with custom rules.
Click to upload a CSV file. Click the "CSV file" link to download a template.
Notat
Use this option to reward members for attendance to events with more than 15 people. For events with less than 15 people, use Member rewards.
Toggle rewards on and off as needed.
On this page, you can see all rewards that your gym offers, including their value and points required.
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Click on a reward to view it.
To update or change the rewards on the list, use the App Change Request Form.
On this page, you can find a specific user to add or deduct rewards points. This works well for events with less than 15 attendees, or for when a specific user wasn't properly credited for an activity.
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Search for a user via their name, email, or QR code.
Click on the user. Then, click or and enter the points as needed.
Deals are an incentive feature that allows you to create in-app offers to engage members. They can be applied organization-wide to drive revenue, or set up locally in partnership with community vendors.
On this page, you can view details on current deals or create new ones.
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The top of the page shows the number of deals that are scheduled, started, or ended.
Click to download a CSV file showing the activity and trends for all deals for a specific duration.
Click to set up a new deal.
Search or scroll down to view details on current or past deals.
On this page, you can add news, events, or external website links to display in the app.
For example, this could include resources such as gym events, a swim registration page, a blog, or a careers page.
Notat
Links will open in an external browser.
Regularly check this page to ensure that all content is up-to-date and valid for your members.
Click and fill out the info to add a new topic.
Notat
If the information will be consistently updated, you do not need to add an end date.
On existing topics:
Drag and drop topics in the order you want them to appear.
Click the eye or pencil icon to view and edit details.
Click the trash bin icon to delete a topic.