Network configuration
EGYM machines need reliable Internet access and should not share limited bandwidth with high-usage systems, such as guest Wi-Fi or streaming services. A separate Internet connection for EGYM machines is recommended, but not required.
Ensure sufficient bandwidth:
5 Mbit/s (download) per EGYM machine,
1 Mbit/s (upload) per EGYM machine, and
1-2 Mbit/s (download) per gym member, if movie or music streaming services are provided.
Note
Contact your internet service provider as soon as possible. An active internet connection is required for installation.
Activate a DHCP (Dynamic Host Configuration Protocol) server.
Set DHCP lease time to a maximum of 12 hours.
Exclude IP address ranges 10.9.x.x and 10.11.x.x in the DHCP server.
Ensure the IP address pool is large enough for 2x the number of planned machines (>100 recommended).
Note
EGYM recommends using a LAN connection.
Make sure there is a LAN port at each machine location, or
Route a CAT6 LAN cable to each machine with 3 m (10ft) excess length.
Note
Wi-Fi configuration is only available if you use an EGYM router. An EGYM technician can assist with the EGYM router installation.
Warning
Do not press factory reset button on the EGYM router; this disconnects machines from the network and removes configurations.
Connect the router to a designated power outlet.
Connect the router to the network via LAN cable.
Router position:
1.5 meters (5 ft) above the floor, not on the ground.
Within 15 meters (50 ft) of the machines, ideally with direct line of sight.
Away from sources of interference, such as as other Wi-Fi equipment, DECT telephones, loudspeakers, Bluetooth devices, microwaves, or electrical cardio equipment.
Away from large metallic items such as heaters or iron training weights.
Note
The transmission quality is strongly dependent on the location of the router.
EGYM recommends approximately 15 machines within a 15 m (50 ft) radius around the router. For EGYM machines more than 15 meters (50 ft) from the router, request a wireless access point and connect it to the EGYM router.
Incorrectly configured Firewalls could cause issues with the EGYM machines. Allow exceptions for the IP addresses and ports in the following table.
Description | Destination host | Protocol | Ports |
|---|---|---|---|
Training, updates, device status | 104.199.66.167 35.189.221.132 104.199.91.64 146.148.19.217 104.155.57.166 146.148.15.175 | TCP | All ports |
Remote maintenance | 35.198.87.78 212.114.251.94 192.158.31.31 | TCP and UDP | All ports |
Domain Name Service (DNS) | 8.8.8.8 8.8.4.4 | TCP and UDP | Port 53 |
Time synchronization (NTP) | NTP server | Enable access | |
Fitness Hub seca edition | 3.127.32.71 18.156.48.111 3.124.243.61 52.37.226.173 35.84.145.167 35.81.42.122 | TCP | All ports |